Terms of Service

Last updated: 17 Dec 2025

Please read these terms carefully before using Hey Creator.

Binding Agreement

By accessing or using Hey Creator, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

Welcome to Hey Creator ("we", "our", "us", or the "Platform"). These Terms of Service ("Terms") govern your access to and use of our website, applications, and services (collectively, the "Services").

By creating an account or using our Services, you agree to comply with these Terms and our Privacy Policy.

1. Acceptance of Terms

By accessing or using Hey Creator, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. User Accounts

2.1 Account Creation

  • You must provide accurate and complete information
  • You must be at least 13 years old (or 16 in the EEA)
  • You are responsible for maintaining account security
  • You may not share your account credentials
  • One person or entity may only create one account

2.2 Account Types

  • Creator Accounts: For influencers and content creators
  • Brand Accounts: For businesses and marketing teams

3. Acceptable Use Policy

You agree not to:

✕Violate any laws or regulations
✕Infringe on intellectual property rights
✕Upload malicious code or viruses
✕Attempt to gain unauthorized access
✕Harass, threaten, or abuse others
✕Post false or misleading information
✕Scrape or collect data without permission
✕Impersonate others or misrepresent affiliations
✕Use the platform for spam or unsolicited marketing
✕Interfere with platform operations
✕Violate third-party terms (e.g., social media platforms)
✕Engage in fraudulent activities

4. Intellectual Property

4.1 Platform Content

All content, features, and functionality on Hey Creator (including but not limited to text, graphics, logos, icons, images, software) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

4.2 User Content

You retain ownership of content you submit to the platform. By uploading or sharing content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content solely to provide and improve our Services.

5. Campaign Management

5.1 For Brands

  • You are responsible for campaign content and requirements
  • You must provide accurate budget and timeline information
  • You agree to review applications in a timely manner
  • You must fulfill payment obligations to accepted creators
  • You may not discriminate based on protected characteristics

5.2 For Creators

  • You must accurately represent your capabilities and metrics
  • You agree to deliver work as specified in accepted applications
  • You must disclose sponsored content per FTC guidelines
  • You retain ownership of created content (subject to campaign terms)
  • You are responsible for obtaining necessary rights and permissions

6. Payments & Fees

6.1 Platform Fees

Hey Creator may charge service fees for certain features or transactions. Current fees will be clearly displayed before you commit to any payment.

6.2 Payment Processing

Payments are processed through third-party payment providers. You agree to their terms and conditions. We are not responsible for payment processing errors.

6.3 Refunds

Refund policies vary by transaction type. Campaign-specific refunds are subject to agreement between brands and creators.

7. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free
  • The results obtained will be accurate or reliable
  • Any errors or defects will be corrected
  • User-generated content is accurate or reliable
  • Third-party integrations (e.g., social media APIs) will remain available

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEY CREATOR SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from user conduct or content
  • Damages from third-party services or integrations
  • Damages exceeding the amount paid to us in the past 12 months

9. Indemnification

You agree to indemnify, defend, and hold harmless Hey Creator and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your use of the Services
  • Content you submit or share
  • Your interactions with other users

10. Termination

10.1 By You

You may terminate your account at any time by contacting us or using account deletion features. Termination does not relieve you of obligations incurred before termination.

10.2 By Us

We reserve the right to suspend or terminate your account immediately, without notice, if you violate these Terms or engage in harmful conduct. We may also terminate inactive accounts after reasonable notice.

11. Dispute Resolution

11.1 Informal Resolution

If you have a dispute, please contact us first at mail@takat.ai. We will attempt to resolve disputes informally.

11.2 Governing Law

These Terms are governed by the laws of South Africa, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or platform notification at least 30 days before they take effect.

Your continued use of the Services after changes indicates acceptance. If you do not agree, please discontinue use and close your account.

13. General Provisions

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

Entire Agreement

These Terms constitute the entire agreement between you and Hey Creator.

No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

Assignment

You may not assign these Terms. We may assign them without notice.

14. Contact Us

For questions about these Terms, please contact:

Hey Creator

Email: mail@takat.ai

Website: https://heycreator.io

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